We're on a mission to
bring AI concierge to every hotel
GuestGPT was founded with the belief that every hotel, regardless of size, should have access to enterprise-grade AI concierge technology that elevates guest service around the clock.
Our Story
GuestGPT was born out of a deep understanding of the hospitality industry's challenges—rising guest expectations, limited staffing, and the need for instant, seamless service. Our founders, with backgrounds in AI and hotel tech, saw that while large chains could afford automation, independent hotels were left behind.
In 2022, we set out to change that. We believed that AI-powered concierge service shouldn't be a luxury reserved for five-star brands. Every hotel deserves the ability to offer instant, personalized guest support—from room service to late check-outs—without expanding their front desk team.
Today, GuestGPT powers guest communication for hotels around the world, managing tens of thousands of conversations daily—primarily through WhatsApp. We're proud to help hoteliers modernize operations, delight guests, and scale with confidence.